Sarah Tedder

Review of Downtown Honda of Spokane

Great customer service is really the only reason w...

Great customer service is really the only reason why I have a Honda from them. They take great pride in correcting mistakes and care about their customers. I have had some ups and downs with my tire but they fixed that mistake and took responsibility for it which I respect as it was a huge inconvenience and an unfair situation. The only thing I would suggest is to make sure the service department covers customers seats and is very careful about leaving dirty greasy smudges on your car and all over your seat when servicing vehicles. Love this place other then that update on 12-17-18 they earned my business yet again. Phenomenal customer service and i will always remember and recommend you to anyone in Spokane. Appreciate you so much and will also be buying my new tires from your location