Bill Pellegrino

Review of Mercedes-Benz of Westminster

The one time I wish I could leave zero stars. Firs...

The one time I wish I could leave zero stars. First Mercedes vehicle and last. Customer service is horrible. One Mercedes service center in the state which is the norm and they were of no help. Nothing but mechanical problems with less then 40,000 miles on the vehicle. Mercedes refused warranty. No reimbursement when I had to get if fixed locally even so the parts where shipped from Mercedes. Next mechanical problem was a DEF tank heater. Westminster Mercedes estimated the repair at $1,800.00. The original OEM part was actually a Volkswagen part and I had it replaced for $400.00 locally with the OEM part. Mercedes and the dealers are nothing but crooks. Customer service from Dodge, Toyota, Honda, and Subaru is a thousand times better. Traded the Mercedes in last week after owning it for 8 months. Mercedes is a status symbol for people with more money then brains.