A grand hotel with amazingly beautiful views. The ...

A grand hotel with amazingly beautiful views. The staff, especially the doormen and concierge, were very accommodating and helpful. They provide umbrellas and a bus pass so it's easy to get to downtown Banff even when it's raining. We only ate in the restaurant next to the lobby but it doesn't matter if you're having dinner or just enjoying some tea in the afternoon, the waitstaff is top notch. There are two wings, so if you're on the third floor in one wing and the pool is on the third floor of the other, you have to walk all the way through the main lobby to the elevators in the next wing. If being close to the pool/gym is important to you, it's just something to keep in mind. There are no microwaves in the rooms but there's a small cafe/store with sandwiches and coffee and snacks/ice cream. Really lovely place overall.