R

Robert Logan

4 years ago

Giving 2 stars since I've had other positive exper...

Giving 2 stars since I've had other positive experiences. Just getting someone out for a minisplit quote has been a hassle. I was told my appointment was delayed, but apparently they cancelled it instead. Each appointment needs 4 hours apparently. I just want ac not a rocket built. They seem to be overworked or understaffed at the moment. Taking my business elsewhere.

....

Updating review. Not sure what you mean by interrupting my game. You are getting a poor review because of your scheduling policies not because I wasn't going to bring up my schedule while watching a game....

I re-scheduled initially because I was only told that you needed a 4 hour window while receiving a confirmation call from you.

When you called prior to my 2nd appointment you initially asked if we could reschedule. I indicated that I cannot, then you proceeded to say that you had some sort of company meeting that took precedence so you must reschedule.

So, no I'm not going to find another 4 hour window just to get a quote.

Comments:

No comments