C
Chris Lord Review of Holiday Inn Swiss Cottage (Lon...
I have stayed here before and been pleased however...
I have stayed here before and been pleased however on my last visit I was told on arrival that I could not go to my room as there was maintenance work which I assumed to be a repair. When I went to my room at 11.30pm that night I soon realised it had been at least partly painted that day as there were strong paint fumes. There was also a dust sheet of some kind over the bottom sheet on the bed. There was no fan in the room although the hotel assumed there was and that this would have helped the paint fumes as they had also left the window open.
I complained the next morning and was told that they were aware of the painting and I was given points less than half the value of the number required for a one night stay in compensation.
Comments: