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Waymond Harrison

4 years ago

I purchased a new Chrysler 300S on April 21st, 210...

I purchased a new Chrysler 300S on April 21st, 2107. I had an amazing experience with this dealership. Benjamin Stewart was an awesome salesman who was was very informative, patient, and did not possess any aggressive tactics or schemes you expect at many dealers. The financing staff was very courteous, forthcoming, and did not hide anything throughout the entire process. A wonderful place with a great staff. Why can't most car dealerships be customer oriented instead of being aggressive and greedy.

Update - The car I purchased was totaled in a no fault accident on August 8th, 2017. I went back into the dealership on August 8th hoping to be a repeat customer with Benjamin Stewart who did an awesome job during the first purchase. He was able to find another vehicle with the same specifications but a different color. However when it came to sending the buyers order to my credit union to start the financing process it never happened after several attempts. When I asked the finance guy who was working the numbers which wasn't Mr.Mark Eckert on the day I was there if we could wiggle a little on the price the response was " I can't do that because the higher ups would not allow that and that Chrysler is very strict about the pricing." I know that all dealer sets the final prices and even if the price is not ideal you will still make money on back end through extended warranties, gap coverage, protection packages, service visits, etc and the salesman will get his commission. So while I would have loved to have been a repeat customer and continue the business relationship I had to explore other options

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