Leslie Travis

Review of Gastroenterology Specialties

Upon arriving there were 2 desk people. Not friend...

Upon arriving there were 2 desk people. Not friendly but not rude. Just very 'blah'. No welcome or smiling at all. They were just there to do their job. After being called into the room by the nurse she seemed decent. Once we met the doctor, Clark Antonson, game changer!! Absolutely no bed side manner! Made both my husband and I feel so ridiculous for the questions and concerns we have. After telling them I had a CT done and I was told since the testing wasn't already sent over that they could look it up on the website both of their replies were 'oh I love when they do that'. My results with that were not in Dr. Antonson area and he clearly told me that. Once again no bedside manner. After he left and came back into the room my husband and I had more questions and he was pretty annoyed by that you could see as he leaned up against the bed deal and crossed his arms in frustration. I went up to get lab done and they kept calling me Kelsey! NOT MY NAME! I had made an appointment to get my ultrasound and then was sent on to lab. As I was leaving I was chased down by the billing lady to make sure I had paid my bill! Then I had to go to ANOTHER level to get my food allergy test kits (I'm surprised I hadn't just walked out of the place at this point) and when arriving there the nurse placed everything out on the counter right there in front of the other patients in the lobby and explained everything to me... excuse me, rushed through everything and asked if I was following along. Also told me I could find a video online on how to do the tests. I called my doctor and let her know not to be referring patients here especially to this doctor. I have been in so much pain for the past 3 months and after my visit yesterday it is even more upsetting! I let them know my results can be sent back to my doctor where I live because I will not be have Dr. Antonson be doing anymore work or procedures on me!