Christi Farney

Review of Poudre Valley Health System

The staff at the hospital was very nice, however, ...

The staff at the hospital was very nice, however, it took 7 months to receive a bill for my son when I delivered him here. They charged $3739 for Room and Board, Nursery...except there is NO nursery, and I was billed on my bill for my room. The billing department says "well he's considered a patient too and will be billed for his room", so I was literally charged twice to stay here and received a $5000 for my infant son who received no nursing care, no separate room (he never left my side), who slept in a plastic tub. On top of this billing will not return my phone calls and when my husband spoke to someone different, he was told "pay it or don't, we don't settle or discount." Ridiculous!