Louis Privette

Review of The Royal Dearborn

I attended a 3rd party staff meeting at this facil...

I attended a 3rd party staff meeting at this facility. I did not stay in the hotel rooms durring this visit, thus no opinion of hospitality services at this time.

Didn't encounter any guest services staff during my visit, for the few hours I was there, but the meeting took place during non peak hours.

One small negative, is despite arranging our meeting several weeks in advance, current management was not aware our meeting was sceduled that day.

In their defense, facility is under new management as of the last month and we had not rented space for this meeting (but the meeting was for planning a large event taking place soon where the faculty id being rented for a substantial fee), so there is still potential for improvement.