I have had NOTHING but issues with this dealership...

I have had NOTHING but issues with this dealership. I will NEVER buy or have my car serviced here. It's nothing but lies coming from the service dept.

I took my car in for service, everything went well until I got an over priced quote for something I didnt even bring the car in for. They said there was an issue with my turbocharger. They said it has exsesive play. BUT when my shop removed the turbocharger to replace it, they found that the dealer said it was one thing. But really it was another. After calling the VW service manager (Chris) several times. I spoke to him yesterday. After I told me what my shop had found, and that I didnt feel I should pay for something that was NOT looked at right he became angry and told me he would refund the money and hung up the phone. I have filed the papers with NYS DMV about this dealer. I will me pushing the matter as well. I would NOT go here ever again.