I wish you could be as objective as us. We arrived...

I wish you could be as objective as us. We arrived at your hotel at 3:00, we were told that our luggage will arrive in 15 minutes, but it did not arrive, we called the reception twice, the ETS officer did not come for 50 minutes. the friend apologized saying that the employees were inexperienced and new. Later when we went to our room, our suitcases still did not arrive, after calling the reception again and fighting, our suitcases arrived 25 minutes later, it was 5:00 and most of our day was garbage, we went to dinner after 1.5 hours of swimming and there were long queues. Due to insufficient staff, there is a queue in the restaurant and your food gets cold until you get your salad and your meal comes too late after you sit at your table and order your drink. You say I drink raki, your food will be ice cold. There was a bristle in the meat, there were fish bones inside the salmon.We shared them with the hotel through the ETS consultant and the ETS consultant.We went to the bar after the dinner, there was a queue at the bar, we wanted energy drink, they said that we could not stay in the hotel any longer, we talked to our ETS consultations We requested, on the way out, the manager of the hotel said that he wanted to meet with us, we waited for half an hour and they did not even come. If you let us know later, they'll do it for you. Poor quality from start to finish, only the rooms are beautiful, its service quality, quality of food, everything is zero.