Since the end of August, for more than 6 weeks now...

Since the end of August, for more than 6 weeks now, I've been waiting for the address errors from my image film to be corrected. There is no response to calls and emails. After more than 4 weeks, the service responded with the allegedly corrected version, but the address is still wrong. You can, however, print the correct address on invoices over 1000 euros. Very annoying