Julie Cheung Review of JW Marriott The Rosseau Muskok...
Service at the JW Marriott is impeccable! Coming f...
Service at the JW Marriott is impeccable! Coming from someone with a hotel background and who has travelled around the world, this means a lot! But where the Rosseau Muskoka Resort falls short is the F&B! I would struggle to give it a 3 out of 5! It is a terrible shame. I know the staff works extremely hard but why they cannot produce decent food in any of their F&B outlets is a crime, especially at the prices they charge! The F&B Director and the Executive Chef should be fired. You do an injustice to the hotel. Example: Christmas eve dinner buffet consisted of 3 bowls of WILTED salad greens and an assortment of dressings and not a composed salad in sight. The main course was overcooked luke-warm roast beef accompanied by delicious honey glazed carrots and mashed potatoes that was hotter than the beef. The other choices for main course was a vegetarian udon stir fry which was left sitting in the chaffing dish for far too long and pitiful small fillets of breaded tilapia. Next night we decided to give the even more expensive TECA restaurant a try. Portions were ridiculously small, main course prices started at $30+ and really, nothing to write about. This is supposed to be the crown jewel of their restaurants, however we left even more disappointed than the night before. Not even were we impressed by dessert - stale torte! So the moral of this was story ... Come and stay at this beautiful resort, but make reservations elsewhere for dinner! It's worth the drive to leave!
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