I went to the Crabs Claw for my birthday dinner an...

I went to the Crabs Claw for my birthday dinner and was sadly disappointed. While the steamers we had for an appetizer were excellent, the entrees and drinks were lacking. Dinners looked beautiful but my panko encrusted red snapper was so overcooked it was actually hard. I told the waitress but she seemed unfazed.
UPDATE: My sister's credit card was also charged almost $300 for someone else's meal.