My experience was ok, I arrived there and no one a...

My experience was ok, I arrived there and no one assisted me. I spoke to the receptionist and she made a call for me. After waiting 10 minutes, I was about to leave, but I gentleman walked in and the receptionist asked him to help me. I believe his name was Sam, he was nice and he referred me to Sam Feilds. Mr Fields show me a lot of cars and the pre owned certified cars were in damaging conditions, for example the exterior was damaged hinges hanging off the cars. when I foundly purchase my vehicle after they had meet there for almost eight hours because I am a good negotiator. I realize that trimming on the windshield was distorted. I also realized some of the tint was peeling off and the car wasnt detailed. They did give me a loaner and it took about three days for them to complete the repairs. The car looks brand new minus the detail which was a soft cleaning. I would like to say Li Shao was excellent she explained to me about what it really meant to have 12000 miles added to ur warranty. If you still have a warranty you do not get thst plus the 12000. Good to know. All in all, they did correct the issue and my car is perfect. I wish it was done right the first time. I got the interest rate I wanted and it is fully loaded with less miles. Read the carfax carefully I asked and they gave it to me it explains a lot.