Shant and his team saved my engagement! After a ne...

Shant and his team saved my engagement! After a negative experience with another jeweler, a friend recommended I try Simone & Son where he often goes. I was on a tight schedule because of time lost at the previous place and I needed a miracle to get this ring done so I could propose to my girlfriend on our anniversary. They blew my expectations out of the water!

Everyone in the store is so friendly and helpful, its a true family run business and atmosphere there. I sat down with Jasmine, she was amazing. We talked about my now fiancees style and what we were looking for. She hand drew the ring as I sat there ( amazing to see it come to life right in front of you) and made revisions until it was exactly what I wanted. From there she wrote me a very fair estimate and I put my deposit down. A few days later, Josh called me to tell me that they had made a 3D printed version of the ring and he send me a digital render of it. I came back into the store to see the 3D printed copy. I cant tell you how much that helps in assuring I get exactly what i imagined when i see the stone set in person. Josh and Corinne did a fantastic job bringing Jasmines drawing to life. I made one more revision and we were done.

As i said earlier, my anniversary was a few days away on a Monday ( when S&S is closed) and I was going to be out of town the weekend before. Shant agreed to come in on Monday, even though they were closed and remodeling the inside. I walk in the store and Shant is covered in drywall because he jumped in to help the construction crew. I mean, how awesome is this guy? It is very rare to find an owner that is willing to go this far to help a customer and to help his crew. They guy truly cares about this business.

When Shant handed me the ring, I was speechless. It was beautiful and so much better that I could have imagined it being. I was blown away by the craftsmanship and their ability to make my thought come to life. Also, when Shant went over the paperwork, he said that their quote was too high and he adjusted the price to less than what the estimate was. Needless to say, my Fiancee fell in love with the ring instantly, and she said yes!

On a side note, when I also bought a necklace for my fiancee while I was there. Nick helped me pick it out ( there was no pressure to pay more that I wanted) after telling him what I was looking for and my price range. Sarah was gracious enough to try it on so I could picture how it would look on my Fiancee. Thank you both, she loves it!

To Shant and the entire team at S&S, thank you so much for all your amazing work and dedication. I cant say enough about how easy and painless this experience was. Not once did I feel like I was being pushed to spend more than I wanted to. Your team far exceeded my expectations and you have gained a customer for life!

Thank you guys! You're the best!

Sincerely,

Tyler P James