Morgan Eisaman

Review of Excela Health Westmoreland

Absolutely horrible experience. Where do I even be...

Absolutely horrible experience. Where do I even begin. I'm 20 weeks pregnant and have had a fairly normal healthy pregnancy so far but was having chest pains and very dizzy. Got taken in an ambulance and the emt gave me meds when i specifically said i didnt want anything. Then when we got there they had No idea where to taken me. Finally made it to my room. And was barely coherent and a woman called on the phone to check me in and then hung up on me. When I told the nurse she was rude she just said "yes. Sometimes they are" the emt kept telling everyone that i was 27 weeks pregnant and I kept trying to tell him I was 20 weeks pregnant and he ignored me. Then the ob came and yold me i was 26 weeks pregnant. By that time I was coherent enough to speak up and tell them I was 20 weeks. then i found out finally after my husband made it to my room that he tried 3 different times to find me and they said I wasn't even at the hospital. But he followed the ambulance there so he knew I was there. Then they were moving me back down to the er because they said the baby was fine. The nurse literally threw my bag of clothes at my husband. The woman who was in charge of taking me back down to the er had No idea where she was taking me and almost took me back outside and was going to leave me in the waiting room in the er. Meanwhile all I have on is a hospital gown. Then they kept messing my last name up. And had to change all my paper work and hospital band to the correct name. Then on top of all of this they take me to my "room" in the er. And it was a hallway. They left me sit naked in a hospital gown in the hallway in a wheel chair. It took over 30 minutes for someone to even come talk to me. I asked a woman for a blanket and it never came. By this point in time almost every person I came in contact with besides maybe 2 out of 10 were rude and had no idea what was going on. Then my mother tried to find me and they told her I wasn't at the hospital either. She had to call my husband to find out where we were in the er. Long story short and 4 hours later. There apparently is nothing wrong with me which I don't actually believe but whatever. I am so glad I did not plan on having my baby here. Only reason I went today there was because it was closer and a serious emergency. I'm really just disgusted. The lack of care or concern or urgency for a pregnant woman is appalling. Also just to add this when I first got there I gave a urine sample and apparently they lost it and after 4 hours and my sitting in the wheel chair cold and naked they asked for another one where I declined and said just send me home.