We contacted this broker two weeks ago because we ...

We contacted this broker two weeks ago because we really wanted to rent a house in a new construction project in Utrecht.

I was told on the phone that it was already quite difficult to get a house there and that we still had to make everything the same day, and if everything did not work in 1 day, they would see what they could mean for us.

That same day I made as much as possible in order, but certain things such as an extract from the GBA simply do not go in 1 day. Then I called them several times (even after I had received the extract) but never once again got a broker on the line. I would be called back twice but that never happened.

A day later I went directly to another real estate agent who also has houses in the same new construction project and there immediately a house was put under option for me and yesterday we signed.

If it had been Beumer Garantiemakelaars I still would not have had a house ... I am very disappointed. 1 star.