Very convenient location to the French Quarter, bu...

Very convenient location to the French Quarter, but awful customer service from the moment I arrived to the moment I left. I lot of the customer service issues are do to lack of training in my opinion. Also saw multiple cockroaches in my room and the hallway smelled like an animal had died in it. The shower curtain is too short for the shower so the bathroom floor is constantly soaked and a slipping hazard. I went here for my one year anniversary and the hotel did absolutely nothing to make the experience memorable. I also purchased the breakfast each day for $8 per person. Unfortunately, I had a morning flight before the restaurant opened and the front desk attendant wouldn't refund the breakfast that I was unable to attend.