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kelsey ziemba

3 years ago

I ve heard nothing but horrible things about this ...

I ve heard nothing but horrible things about this hospital, and have always driven to Lakeland regional when in situations where an ER visit was needed. This changed when my toddler had a 105 fever, and i didn t want to risk the longer commute to Lakeland. I was impressed with the friendly staff here. Everyone was so nice and made my 3 year old feel comfortable with lots of cute jokes, games, and kid friendly personalities. Every time the staff interacted with my son they made sure that he was comfortable and laughing. It really made all the difference. George, the X-ray tech was friendly and kind. We had a good conversation about the Tampa lightning, and made sure to say goodbye to us as we were heading out. He spent a good amount of time with my son talking about different kinds of fish. Jim Bittner made fun jokes with my son when checking his temperatures, asking if he was hiding kittens in his ears. He shared random information that i would have never considered, such as throwing away toothbrushes after 3 days to avoid reinfection, and additional small details that i would have never thought of. Ana and Theresa were very calming and reassuring, and made sure we understood any procedures, and what to expect once we get home.

Overall the staff is exceptional. Our visit was very short, under 90 minutes which included xrays and flu/strept testing. I am very happy with this ER, and will now avoid the drive to Lakeland when an ER visit is needed

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