I have successfully used Spot Hero many times in t...

I have successfully used Spot Hero many times in the past with the peace of mind that I will have a parking spot in the major cities that I park in. 100% successful each time. This was the 1st time that I paid in advance & there was actually free Sat & Sunday parking in front of my Wash DC Hotel. On Monday, I gave SpotHero a call just to see what their policy was & they refunded my money since I did not use my parking pass! Unbelievable! What a great company! I will likely be a lifelong customer because of this great service! Next time, I will do my best to let them know that I no longer need the parking space so they can free up that space for others.