Alex Garcia

Review of Doubletree Times Square South

The building and the rooms itself are nice. Unfort...

The building and the rooms itself are nice. Unfortunately I can not say that about my check in experience. One of the employees switched our reservation from a double bed to a king bed the night before. The manager was no help and if anything was trying to cover up the fact that there was a mistake. My friend had to call Hilton to get the issue resolved. They did. If it wasn't for Hilton all three of us would be stuck in one bed. Will never stay in a Double Tree again.