The cards (keys) of the room door do not open the ...

The cards (keys) of the room door do not open the door, I would have to go back down to reception so that they can fix it, while my partner waited with suitcases at the door. Then we found a black hair on the bed. To enjoy the spa area, a maximum of 4 people have to enter, no matter how small. Then we have come to the room to take a couple of things and we have seen that cleaning has thrown halmoadas on the floor and a battery brush has placed the top of my toothbrush !!!
In the end, when I left the hotel, the girl at the counter wanted to charge me for the parking and spa area the second time. In must charge only 45 euros restuarante, he has put me 115 euros to pay. Then ask for forgiveness. It seems that hotel staff get a lot out of people who don't know languages.
I do not recommend this hotel in any case!