Terrence Williams

Review of Icon Health and Fitness

This company is a joke. Their equipment is junk q...

This company is a joke. Their equipment is junk quality and way overpriced for the junky quality of exercise equipment and junky customer support. I have had a treadmill worked on 9 times this past year. They are constantly throwing parts at it thinking a non-fixable problem will get fixed. Some of the parts they send are already broken so the repair man has to come back. Their extended warranty company UTS is a big joke. They do not care that people pay 2000$+ for a piece of exercise equipment which sits and sits because it is more broken than useable. Stay away from this company and their brands NordicTrack, ProForm, Weider, Gold's Gym and FreeMotion Fitness. Their fitness technology brand I-Fot including WiFi-enabled fitness equipment and fitness wearables, iFit. The company also has a running and trail shoe brand named Altra footwear. All of it is garbage. Contact the Federal Trade Commision, Attorney Generals Officer and the Better Business Bureau. Icon Health and Fitness cannot get Better Business accredited because their ratings are so low. You will see, check it out on the BBB website under Icon Health and Fitness.