Just got back from a 3 night stay here and will ne...

Just got back from a 3 night stay here and will never stay again. I was traveling with my 5 year old, who was scared out of her mind when we were stuck in the South tower elevators for over 15 minutes and it was steamy hot. And then the fire alarm went off in our room at 3 am, waking us out of a dead sleep. It wasn't the entire hotel; JUST our room. When I called down to see what the issue was, they only said "I don't see anything on the panel." We waited for the elevator for over 30 minutes on 5 different occasions. The escalator was out of order. Just horrible all the way around.