Hotel rooms and facilities are very nice. Bell hop...

Hotel rooms and facilities are very nice. Bell hop and check in were very efficient. That's where the 5 star rating stopped. Vallet was extremely slow and made no effort to attempt to improve. The rooms are adequate in size but housekeeping leaves much to be desired. Dusty vents, strange substances on door frames etc... Please be aware this hotel allows pets for a large fee. If you get a room in the proximity of a ridiculously yappy poodle they will do nothing to assist. Actually they will send security to knock on the door, however yappy poodles see that as reason to bark more. Food options are plentiful however close at 8 pm. Overall with better management and attention to detail this hotel could be 5 stars, however their apathy and lack of follow through makes them lose a couple stars.