Very poor service and very poor customer service. ...

Very poor service and very poor customer service. Internet service will drop at random for hours at a time without any sort of notification or word about when you can expect service to return. In an age of COVID-19 where people are working and going to school online, you would think that they would be paying extra attention to their customers but this company couldn't care less. They will just send you a bill every month even though you do not get what you pay for as far as speeds or as far as uptime. Once another internet company moves to Eagle Mountain and sets up shop, I imagine there is going to be a significant exodus from this company and I don't think many will look back once.