Zubair Mufti Review of Lowe's Home Improvement of Dub...
I wish I have a rating lower than one Star (*); th...
I wish I have a rating lower than one Star (*); they deserve ZERO rating. Highly unprofessional and HORRIBLE service stay away. I made a gas stove & over the range microwave with installation kit, appliances installation service and hauling away the old unit through Lowe (Dublin) store and paid via credit card. I was told that their distribution department would set-up a delivery date later. The delivery guy (contractor) showed up after a week with a damaged stove and NO installation kit. I asked them to take it back and they left without taking it. I called them and they scheduled the second delivery. The deliver guy called during delivery and I asked for the installation kit and was told he doesn t have it so I refused the delivery. I called Lowe store again and was told they fix the issue and rescheduled the third time delivery. The guy came this time without stove and kit and said he came to haul away the old stove. He said he has no knowledge of my order and/or installation. I called again and they promised for fix and schedule the fourth time delivery. During that process I had to call literally more than 1 dozen times to store and delivery center to straighten it out and they kept me hold 20 mins or so each time; I got a different answer every times I called. Distribution center called me fifth time again and told the next day delivery with a 4 hours window. I waited but no one showed up. I called the distribution center and they kept me waited for 20 mins until the line was dropped. I wasted about 2 weeks and about 4 hours of my precious time but NO delivery yet.
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