C

C B

4 years ago

Would be no stars if possible.

Would be no stars if possible.
This company is disgraceful. Increased my daily charges by 1200% when my house was vacant.
Called for an explanation and get a rude smug customer service agent who says that my house is now temporary accommodation and I must pay more as its not fair on the other people in the area if I dont pay my share of lines maintenance. I need to get a letter from a lawyer saying I live their before they will change the daily rate back.
Power bill for an empty house only running the lines company smart smart meter is $30 per month. The Lines bill for the same month is $90.
Also they don't share smart meter readings with Power companies so they still need to send someone round to read your meter.
Government implemented no prompt payment discounts for power providers so the Line Company changes to a 'late payment fee' scum

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