Elise Xue Review of HERE
My sister and I came to this dealership to get our...
My sister and I came to this dealership to get our first car, the Toyota RAV4 Hybrid, and we were truly lucky to have Martin to help us out! When test driving the car, he offered to test out all of the safety features (lane departure, cruise control, blindspot assist, etc) and guided us on the road so we could do so safely. It was the most informative test drive we've had after seeing other dealerships!
We knew that this Toyota dealership was part of the Costco program, and Martin very professionally broke down the pricing and numbers for us. He was completely transparent with all of extra fees added to the car (wear and tear, alarm system, gap insurance, etc), and explained in detail all of the numbers on the pricing sheet. He even took care of explaining our credit checks and insurance, and brought people in from finance and insurance to talk to us. We must've spent 9 hours between two days at this dealership just getting all this new information about our car. Martin was also very energetic the whole time, and patiently answered all of our questions.
I highly recommend Martin and this dealership for their excellent service.
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