matt hitt

Review of John Eagle Honda Houston

I'm writing this post hesitantly. Up until today I...

I'm writing this post hesitantly. Up until today I would have given them 5 stars. We found out we were mislead through the whole buying process that we were buying as part of the Costco Auto Program, only to find out after some serious pressing that they are not part of the program at all. Their excuse? We gave you a better deal than the program. Even if so, why lie to my face and tell me you are in the program (which if so I would be receiving a $700 gift card from Costco) and then after I press the issue after the sale admit you never were to begin with but make excuses instead of apologizing for misleading me. It's sad to have to do this, I'm sick of car salesmen lying to close deals. To me this is no different than stealing $700 from me.