Would not recommend this company to anyone. Im tal...

Would not recommend this company to anyone. Im talking about the Rochester office. When I made the appointment I let them know I was 30 mins away and needed them to call 35-45 mins before they were to come. It was documented and I was told that would work just fine!!! The day of the appointment they called when they were 10 mins away and when I told them I wouldn t make it they decided they weren t even going to show up. I called the company and the lady could only say I can t promise they can call !!! Then why was I told they would!??
Finally I was told someone will still show up in the window okay perfect!! It s the end of the time window and no one showed up!! Of course they have another excuse!!!