Everything went ok. The sales person, Sidney, did ...

Everything went ok. The sales person, Sidney, did a great job leading up to arrival. However, the car we test drove was not the car we ended up driving off the lot.

Apparently, the car we thought we were interested in was not the car that we looked at when arriving and test drove. The car we test drove had a sun roof. The car we left with did not. However, the car we drove off the lot had a VIN that matched the paperwork as well as the ad we responded to. It was just a simple mix up when we arrived.

I notified Sidney and he quickly responded even though it was 11pm. I walked the car the next day and noticed quite a few paint chip marks as well as missing floor mats. I made arrangements with Sindey to bring the car back and he saw that everything was addressed.

I would have given higher rating had this mix up not occurred.