Angela DeJano

Review of Automated Collection Services,...

Scammers! This is the worst company I have ever wo...

Scammers! This is the worst company I have ever worked with in my entire life! If I could give negative stars, I would. I have been given the wrong information MULTIPULE times which always leads to me having to work with them longer. Convenient for them... When they do f things up royally, they refuse to accept responsibility nor do they try to correct the situation. They say, "well, it's your reaponsibility to know."

They use scare tactics and are not above saying whatever they can think of to het more money from you. Had one guy "Bob Roberts" said he was going to sue me, destroy my credit so that I could die alone and pennyless.

When I complained about them giving me the wrong information, the girl, "Amanda" said, "Well, I don't know what was said." Instead of appologizing and offering to pass the complaint along to a manager. She also became defensive and decided to try to justify the misinformation. "I mean, the ststus did change, so it was within the time frame. But really, there is no time frame." Right, just talking out of both sides of your mouth. Next time, remember, it's not personal to you. Empathize and offer to bubble up the complaint.

The simplist part of your job is customer service, and you're even failing at that.

DO NOT TRUST ANYTHINF THESE PEOPLE SAY!!! THEY LIE TO KEEP YOUR ACCOUNT SO THEY GET MORE MONEY FROM YOU!

REPORTING TO THE BBB. SCAMMERS!!!!!!