I have read these reviews and we all have similar ...

I have read these reviews and we all have similar issues. Monarch bought Rolling Pines in Grand Rapids, MI 2 years ago. Me and my family are in our 10th year living here. The previous owners lied to us when they said Monarch was going to bring positive changes to our community, in spite of us believing them. This property is 50ish years old with much original fixtures, appliances, hardware, cabinets, doors, windows. We were told Monarch would be bringing updates to our interior and exterior. This was so not the case and quite the opposite. Instead of positive it became much worse..the grounds around here have always been well kept and maintained by an outside company. They got rid of them and hired a cheaper company that does a horrible job, damaging our patio property and our property looks ghetto. Got rid of sprinkler company and has maint man do it, our grass literally died, crispy brown in June when it is usually the greenest. I could go on and on because we have so many unresolved issues and it keeps getting worse. The absolute worse thing that has happened to Rolling Pines is the manager Cara. I have had a few encounters with her and from the beginning she is rude, disrespectful to residents, staff and vendors. In 2 years I have never seen her out in the community, ever! She is a paper pusher with absolutely no people skills and disliked by our WHOLE community. We don't deserve to be treated the way she treats everyone! She has put our community at safety risk for other animals and kids and adults, by allowing "aggressive breeds" in here..those are their words. There is a boxer that has 5 animal control reports of being an aggresive dog, has attacked other residents animals while the owner had on leash, one resident 3 times..and nothing is done.Cara is liable along with Monarch and we are seeking legal advice which could possibly involve a lawsuit filed against Cara/Monarch. We have a paper trail a mile long. Have made calls to regional mgr and corporate and they do not aknowledge or return calls. So don't call the number they say..it's a waste of time. Call your local tenant rights assoc, County courthouse or legal aid in your area, they can advise and help for free. The only thing Investment corporations care about is money, it's the only language they speak.