Thomas Borowski

Review of F.C. Kerbeck and Sons

I own several exotic cars, and made the mistake of...

I own several exotic cars, and made the mistake of having my Lamborghini serviced at FC Kerbeck. They were at the time the only Lambo servicer in NJ, and took my car with about 10k miles on it in with a dead battery. After doing thousands of work, I pick the car up with an appt. and they weren't expecting me in, and someone drives the car back on the lot from somewhere down the highway. When I ask why they were driving my car they told me they were getting it washed, and I look at it... and the car isn't washed. Then another guy at the desk told me he wasn't sure the service manager wasn't in and they drive my car every day. To this day no one has explained this to me or how they put more than 60 miles on my car. Then the best part- the put the wrong battery in my car and I broke down driving home and had to be towed half way across the state home. When I took to another official dealer, they helped me report them to Lamborghini International where it was confirmed they put the wrong battery for the car in, and told me this might have caused additional problems. I also found out they used aftermarket non official Lamborghini parts on the other repairs done, and overcharged me on other parts. Even though I hadn't even driven the car 10 miles after picking it up, the new dealer I went to had to do $12,000 of repairs under the hood to repair damage that they told me there is no way FC Kerbeck wouldn't have seen it if the damage was there, but FC Kerbeck's position was that it was just bad luck or I must have damaged the car I've been driving for almost 2 years in the few minutes I had it before it died after leaving their possession where their employees were "driving it every day." and put unexplained mileage on the car.
After a long fight, and after the dealer and service manager refusing to take my calls for weeks, they agreed to credit for just the battery. Not the tow- even though it was leaving their facility where they "fixed it" for almost $7,000. They did not agree to replace any aftermarket parts I paid premium prices for as they told me they will work the same (even though I asked up front if I was getting Lamborghini parts and they said YES), and they take no responsibility for the damage that their negligence likely caused. I will be consulting an attorney. BEWARE OF TAKING EXOTICS TO THIS REPAIR FACILITY, BE WARNED.