Horrible customer service. This was my first time ...

Horrible customer service. This was my first time at this restaurant. Only went there because it was one of the only available restaurants on open table on Valentine s Day. We made the reservation for 845pm. We got there and were told reservations don t matter. They got us seated. Our orders were taken an hour later. We were waiting a good 2 hours before we even got the appetizers. The food came and there still were no drinks... even water we didn t get. Multiple customers came and left after waiting for hours without anyone even taking their orders. Mr. Restaurant manager, you can do better. If you cannot handle the crows, just let your customers know you re at capacity.