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Yvonne Thulien

4 years ago

I thought I was being proactive and repairing what...

I thought I was being proactive and repairing what was a small water issue in a corner of my basement. Since basement system came out and did the encapsulating and new sump pump... I now have at least 2 inches of water across my whole basement with every spring thaw and heavy rain. And the only sump pump that even activates during the water egress is one that had preexisted before Basement systems did their work. I did contact expressing my great dissatisfaction but did not get a reply. I would never recommend them.

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