This was the second Honda dealership i visited. Th...

This was the second Honda dealership i visited. The first was Open Road Honda (ORH) in Edison where they made me feel like the only thing they were interested in was selling a car but not the customer satisfaction.

when I visited DCH Academy, my experience was completely different beginning with Ronald Rajnai who, contrary to ORH, explained the process of leasing a new car and the steps we would follow before even running our score.

We ran into a small setback where more documents were needed yet Ronald went the extra mile to get things done and to make sure we were able to be satisfied.

EDIT:
3 years later I went pack to buy out the lease. This time they were very pushy about selling extended warranties, among other things.
Since i had the sport tires I decided to buy insurance for them (which i used once btw) when i first leased the car for a 7 year period. When I went to buy out the lease, they tried to sell me the same insurance again and claimed I only purchased it for 3 years. I showed them the contract and still didn't believe me; it wasn't until they verified their physical records that they believed me but of course that was an extra hour just waiting there.
At the time of signing all the papers, they were trying to slip another type of protection plan i did not agreed to and said it was a renewal for something i already had during the lease; later, the reason for putting it there was because apparently the sales man had already talked to me about it and i had accepted. Lets make one thing clear, I did not. In fact, I said I did not want to buy any extended warranties or protection plans to both people i talked to.

It was time for an oil change so i decided to do both things at the same time and to make things worse the service guy tried to turn on the car when it was already on and the engine made a VERY loud noise.

To be fair this is the first time it ever happened but we all know something like that can damage the flywheel and to repair that can costs a lot of money.