B

Brian Thomas

3 years ago

So I make an appt to see a Used truck off a car bu...

So I make an appt to see a Used truck off a car buying site. It generates a standard email to the dealer they call me the next day and schedule an appointment. I find out through the several questions that I have that they basically don t have an internet dept they have a receptionist that answers emails and sets up appts for the bullpen salesmen. Against my better judgement from this and info about the dealership from online I show up the next day all the way from south Jersey. I arrive and I m hit up by the up salesman by the door I tell him I am there for an appt with Bill the sales manager. He follows me in and at the reception desk Bill comes in and hands me off to the same random floor guy who hit me at the door and has followed me in. So now no dedicated internet sales staff I guess. So this guy has no idea about what I am there for so much for my touted VIP appt lol and I have to give him the stock number of the vehicle I am there for. He disappears for a few and then comes back in to get me and says the truck is out front. I come out and what can I say the truck has obviously not been detailed or prepped for a customer in anyway. There is dirt in the bed and in the Ram boxes and on the floorboards of the crew cab. Leather looks all beat up. He asks do I want to test drive it?!! I pop the hood as the engine is idling rough and what do I find a oil leak from the valve cover not a deep or a drip but a bad leak. Here is the kicker this was a CPO vehicle!!! So I guess that went Unoticed in there thorough 170 some point inspection! I threw him the keys and told him we were done here. He wanted to show me other inventory but I told him if this was the VIP experience I ll pass on the downgrade. P.S. don t believe there review scores they are flagged on Yelp for having a huge amount of good reviews coming from the same IP address other words the same person lol. Place is a roach motel and evidently that s the only customers they go after.

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