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Abaddon Daemon

4 years ago

I am reluctant to even rate 1 star here. I wish I ...

I am reluctant to even rate 1 star here. I wish I could rate a zero.

Living in a T.Wright properties rental was one of the worst experiences of my life. When the real estate market took its last crash, I lost a ton of money on a home I owned, and wound up selling at a huge loss. After that, I said I'd never own again, and was going to stick to renting. That was, until T. Wright properties.

I lived in the place for 3 years, and took excellent care of it. I even completely redid one of the bathrooms, installing a new sink and treating the grout and seals around the tub to eliminate a mold problem that came *with* the house. The room was the worst feature of the whole house when I first moved in, and after I fixed it up, it looked great.

The entire time I interacted with T. Wright, they never *once* arrived at an appointment the first time. Even the day they came out to show the house, the first time, no one met me. The second time, they met me, and then said they didn't have a key and had to reschedule. I should've seen this as a red flag, but I'm a patient person, so I just figured they were having bad luck.

I was wrong. It was like this *every* time I had to interact with T. Wright properties throughout three years. Every time they said they would show up, they didn't. Sometimes I just gave up and would have to perform a repair myself, but other times it was a large enough problem that I refused to put my own money into it.

In addition, the most damaging thing done to the entire house was done *by* T. Wright properties. One of the repair jobs was done on the downstairs ceiling. Not only did the repair guy T. Wright sent *completely* ruin the ceiling, and the light fixture (which never worked again), but they also splashed paint all over my roommate's clothing, and only agreed to pay to have the clothes cleaned after he began proceedings to start a lawsuit against them. Still, to this day, that room of the house is ruined and looks worse than before they "repaired" it.

I loved the property itself. It was a beautiful home. But interacting with T. Wright properties was so consistently, unbelievably awful that I had to just finally leave. At one point during the second year, when I called and spoke to the owner to complain, he said to me, "I'm sorry you've had a bad experience, but I assure it's just bad luck, we value customer service and being on-time above everything else."

After he said this, *still* for the next year+, they did not ever *ONCE* show up the first time for a meeting or repair appointment, no matter what method I tried to use to report it. The last three repairs I tried to report over the last year, *NOTHING* I did could get someone to actually come out and take care of it, even at one point when there was a black mold developing on one of the walls, and I knew this could be incredibly dangerous. I ultimately had to call an inspector to come out and take care of it on my own dime. Fortunately it turned out to be a harmless type of mold, but T. Wright had no way of knowing that, and frankly didn't care *at all* whether or not there was any danger to the safety of their tenants. If it had been dangerous mold, they would just as soon have let it kill me as bother to send someone out to inspect it.

I have been moved out for over 30 days now, and still have not received my deposit back. T. Wright billed me for a bunch of trumped-up charges to take off nearly 1/3rd of the deposit amount, which I expected based on other reviews. But I still have not received a check for the other 2/3rds. I suppose I am going to have to call and threaten to take them to court again one last time.

If you are in a situation where you are thinking about renting multiple places, and one or more of those places is managed by T. Wright, mark them OFF the list. Avoid having to deal with this unbelievably awful company at all costs, and your life will be better for it.

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