Undoubtedly one of the worst experiences I have ha...

Undoubtedly one of the worst experiences I have had to endure at the hands of Network Homes. Heating/ hot water issues on day 1 and then bigger problems that I can't list because even as I type, I can feel the stress at the back of my neck. It has taken this company 19 day's to provide me with a working oven and after numerous visits from the manufacturer whom they are blaming for the breakdown of my appliance (I was told that this was tested prior to my move), I still cannot cook hot food for myself and my 15 year old son that is studying for his GCSE'S . The extractor fan is defunct and the alarms keep going off each time I attempt to cook. So another engineer is arriving to sort the issue out on Friday 16th. Might be 6th time lucky but not holding my breath. I have had to make countless calls to the aftercare team / send emails / take time off from work or arrange a family /friend to be present whilst work is carried out and continuously chase manufacturers to get things sorted out which is nothing less than appalling / exhausting considering I have paid a small fortune for this flat. Have asked for compensation under the what I have been told 'unusual' circumstances but am being sent on a wild goose chase. I'm convinced Network Homes practice a blame culture. The side of my garden is full of weeds and horrible stinging nettles which I have again be told 'they are looking into'. Sick of the boring uniformed replies. They don't want to take responsibility for anything yet quick to take peoples hard earn't money. Let's see what happens but so far a very unhappy experience for me and my family so be warned all potential buyers.