The worst experience ever. After signing documents...

The worst experience ever. After signing documents to begin an auto policy I decided to go with State Farm. Three days later State Farm offered me more coverage for less than Eagle premiums. So I called Eagle to terminate my policy. I was told by Ms. Jessica to email a Ms. Linda to request termination. After sending the email, the response was that my request has to be in writing because of the signature. You can not request termination via email. I responded, "I was given your email address to process my request"! To my advantage I have DocUsign, so Ms. Linda did accept my email with signature to terminate. The email stated, "Thank you for your quick response. Your cancellation has been submitted to Direct Auto Insurance Company today". Four days Eagle Insured me. I called Eagle and spoke with Ms. Jessica about my $296.00 being returned. She told me that the supervisor was handling my cancellation to hold. This guy spoke to me about the fee's associated with the issue of this policy for 4 days. "Why would I start a policy with them and then 4 days later go with someone else"? I asked him to tell me where I can find the information concerning cancellation. The supervisor began to read something about broker fees! I asked again "where can I find your cancellation policy, and are you refusing to refund my money"? He said, "I didn't say that, I can't talk to you"! and hung up on me!
You get what you pay for! I decided to go cheap and was provided the service that goes along with cheap! This is not always true with companies that provide low cost services, but in this case it is!!! MY MONEY WILL BE RETURNED! Let this be a warning to others...UNETHICAL...STAY AWAY...