I bought a used ML320 2 years ago, and had not had...

I bought a used ML320 2 years ago, and had not had any repair needs until recently. I went to Austrian Motors for the first time, after seeing this location for years. I was totally impressed with everything about this business. Starting with the front desk, Lula, my experience started with 5 stars. Lula was professional and personable; I immediately knew I was in good hands. I went in and talked to Josi, the owner. Wow! This lady is GOOD! She is knowledgeable, friendly, and seems concerned about the customer s needs. She followed thru on everything they promised. And then, Shuttle Service within 5 miles. The driver, D, was great! He knew directions and made the ride comfortable and enjoyable. The entire staff supports this customer first attitude, and I can t say enough good about my experience. I WILL be back when needed; and I ll tell everybody I know with a MB! Great job you guys!!