QIN CHEN

Review of Crown Honda of Southpoint

I bought the Honda CRV in December 2019. This is m...

I bought the Honda CRV in December 2019. This is my first time buying a car. Since my English is not good, I went with my friends. The car salesman is very good, but the loan manager Johnny is a very dishonest person. He signed a contract and bought a ten-year car warranty without my knowledge. My friend didn't know. After I knew him that I had paid the car warranty for 3520 years, I went to the office to find him. He said that I knew it with my friends, and I called my friend, and she said that she didn't know that I had bought $ 3520 Car warranty. Later he said that he could return the money to me in 6-8 weeks. But after waiting for 8 weeks, I didn't refund the money, I complained on Honda's service network. The next day someone called me and said he would check it for me. Later I didn't wait for the call, so I called Johnny Tran. After checking it for me, he seemed to say that the bank was wrong, so he didn't refund the money. His attitude was very bad. I knew I was Asian and didn't have English. Buying a car this time made me feel a very bad experience. I will not introduce my friends to buy cars here anymore.