I can't say I recommend this place for a number of...

I can't say I recommend this place for a number of reasons. One, the food is very expensive for Morocco and is quite a rip-off. Two luggage is delivered in a ridiculous fashion because of the severe understaffing. Things in the hotel just don't work; doors don't close, room service doesn't answer, and to top it all off the pool was closed due to an event. In summary this hotel relies on its brand recognition and glitzy exterior to mask serious problems that need to be addressed.