Confused about how to rate them. My girlfriend and...

Confused about how to rate them. My girlfriend and I came here for our anniversary. My steak was cooked to perfection but I'm pretty sure the tasteless mashed potatoes were from a box and microwaved based on the consistency as well as having disappointing canned mushrooms for my steak. The waiter disregarded us from the start and took 15 minutes to come greet us. When he finally did we were given 10 seconds to give him our drink order and he refused to let us ask any questions about appetizers since our 10 seconds had passed. This trend of him rushing, not caring, and forgetting items continued for the whole night. To our happy surprise someone who I think may have been a manger randomly congratulated us on our anniversary and gave us some complimentary champagne. All in all I'd say the problem I have with this restaurant is their inconsistency in their service and cooking. Not sure if we will come back.