B J

Review of Disney's Pop Century Resort

Disney passholder for over 10 years, Disney Vendor...

Disney passholder for over 10 years, Disney Vendor and my family stays at Disney world resort hotels often for work and play, have never experienced a manager talk to me or my family so rude. Long story and I'm not getting into details here but the woman manager who used to be head of housekeeping was unhelpful to the extent that I'll not be staying here again. When things go wrong and your customer is paying a Kings ransom to make extra sure it's a good experience you fix it! Disney, are you listening? You know this manager just by the housekeeping description, fix it!

Could have been a fantastic experience and yours may be, just hope they don't pound on your door at 8am when you've specifically told them you're getting in very late and you put a do not disturb on the room yet they come anyways a knocking, wake you over and over again and then tell you to go F yourself because "things happen".

Enjoy the pictures! Very pretty and cool resort. With better leadership has a lot of potential!