Brukse

Review of Training Strategies Ltd

The course i was on was run by Jason Hall and I ca...

The course i was on was run by Jason Hall and I cant fault the delivery of the course at all I really enjoyed the course itself he was very knowledgeable and the information I was taught gave pass marks on my tests better than I had imagined id get id highly recommended Jason to anybody

The bad bits and why its not a 5 star falls down to the company or maybe the people im dealing with im still waiting on payment for a licence I applied for in September its now 10th of November I was told 3 different waiting times on 3 different occasions 3 to 4 weeks then 4 to 5 weeks and now 6 to 8 weeks that I have waited for and it just seems like nobody wants to pay for the licence ive missed out on jobs I had lined up because the licenced wasn't payed for when I was told it would be personally I feel like I'm being fobed off passed piller to post because nobody wants to do their job it has come to a point where I have had to cancel the business link so another company can pay for a separate licence from a different course for door supervisor because I have give up waiting for my security guarding licence to be payed for

In all honesty the course itself with Jason was superb and well presented so your tutors are the only thing not getting you a completely bad review but when it comes to the payments of licences and your what is essentially an after sales team are the most shocking and rude I have ever experienced but as u did I little digging this seems to be a running trend rude customer service from the office not tutors and non payments of peoples licences for a company with links to government contracts I honesty feel you should be reviewed because this is peoples lives you are putting on hold and is frankly unacceptable