Nish Parikh

Review of Four Seasons Mumbai

Worst hotel ever for a "Four Seasons". This hotel ...

Worst hotel ever for a "Four Seasons". This hotel is a disgrace. Worst service ever. Rooms aren't even clean, staff is very unprofessional and makes so many mistakes when checking in and authorizing your card. I was there for a regular room and she charged me 4 times the amount and then told me
She would upgrade me complimentary. Then next day when checking out I was told I had to pay the amount for the upgrade. The GM threatened to call
The police because he said it was his employee's mistake and now I'm responsible for the charge.
Overall, very very poor hotel. The ST REGIS is less than a mile away from this hotel and I've stayed at both. I would stay at the St Regis over this hotel any day. It's cleaner, newer, so many more restaurants clubs facilities. And the staff is amazing! You get butler service 24/7 along with so many other perks.

DO NOT STAY AT THIS HOTEL! Waste of money